Claim Services

Your Job Isn't a 9-5. Neither is ours.

Emergencies do not wait for business hours. That is why GIA agents are available 24/7 to support emergency service organizations across New Jersey, Pennsylvania, and Delaware. Use our company directory to call or text when you need us.

We are here for you in the event of a loss. Whether it is a vehicle mishap, property damage (building or personal property), or a portable equipment claim, we will support you throughout the process with clear guidance and responsive help.

What to do after an incident

If you are dealing with an accident or loss, these steps can help protect people, reduce additional damage, and make reporting smoother.

  1. Make sure everyone is safe
    Check yourself, assist anyone injured, and help protect property from further damage when possible.
  2. Call 911 when needed
    For emergencies, call 911 first. Once the scene is stable, notify GIA as soon as you can.
  3. Capture the key details
    Provide accurate information, including:
  • Date, time, and location
  • Full name and contact information for all involved parties
  • A clear description of what happened
  • The damages and any injuries
  • Names and contact details of witnesses
  • Vehicle details (make, model, color) when applicable
  • Photos, videos, and supporting documents if available

Submit a claim report

Select the appropriate form below to file an insurance claim and upload photos or documents from your phone or computer. You can submit an initial report even if you do not have your policy number available.

Select the claim type

Vehicle Accident 
Property Damage
Portable Equipment
Liability / Other Incidents

Not sure which form fits your situation? Call or text us, and we will point you to the right place.

Forms and resources

Vehicle Accident

ESIP Vehicle Accident Report Form – Download

Accident & Health

Provident First Notice of Claim Form – Download

Group Term Life

Group Life Claim Form – Provident / New York Life – Download

Beneficiary Designation Form – Provident / New York Life – Download

Group Life Claim Form – McNeil & Company / The Standard Insurance Company – Download

Beneficiary Form – McNeil & Company / The Standard Insurance Company – Download

24 Hour Accidental Death & Dismemberment

AD&D Claim Form – Download

First Responder Assistance Program

Contact Information – Download

Helpful to know

How do I file a claim with GIA?

Once everyone is safe, call 911 if needed, notify GIA, then submit the appropriate form on this page. You can upload photos and documents to support the report.

Do I need a policy number to start a claim?

No. You can submit an initial claim report without your policy number.

What information should we gather before submitting?

Collect the date, time, location, what happened, who was involved, witness details, and photos. For vehicle incidents, include the vehicle make, model, and color.

When should we call 911 versus calling GIA?

Call 911 for emergencies, injuries, or immediate threats. After the scene is stable, contact GIA for guidance on next steps.

What happens after we submit the form?

Your submission is routed for review and follow up. If additional details are needed, you will be contacted so the claim can continue moving forward.

Need help right now?

Use our company directory to call or text. GIA provides claims support for emergency service organizations throughout New Jersey, Pennsylvania, and Delaware, and our team is available 24/7 when you need assistance.