Due to the unique nature of your work, accidents and losses are not a rare occurrence, unfortunately. However, in the event of an emergency, General Insurance Agency is here for you. Our team can provide you with valuable information and support for all types of claims including liability, emergency apparatus, property damage, portable equipment, accident & health, accidental death & dismemberment, worker’s compensation, and group term life.If your emergency service organization is located in the Tri-state area and you are wondering how to file a claim, then allow us to help walk you through the process. 

How to File a Claim

In order to file an insurance claim that is likely to get resolved quickly, your efforts must start at the scene of the accident. During an emergency or incident, your first step should always be to provide assistance to both yourself and anyone else that may be injured. It is important to protect any property from further damage as well. Once the situation is under control, immediately contact 911 and your insurance agency to notify them of the situation. Next, you will want to provide accurate information of the incident, including:

• Date, time, location, full name, and contact information of all involved parties
• Description of what happened, the damages, and injuries
• Names of any witnesses and their contact information
• Description of make, model, and color of all automobiles involved

General Insurance Agency provides convenient forms to help you record this information to produce the most accurate and detailed report for your insurance claim. Enjoy the ability to easily upload any necessary photos or documents with our forms below. These forms will also allow you to file and track your insurance claim. Please see our insurance claim forms below.

• File a Vehicle Accident Claim
• File a Property Damage Claim
• File a Portable Equipment Claim
• File a Liability/Other Incidents Claim
• Download an ESIP Vehicle Accident Report Form
• Accident and Health: Download a Provident First Notice of Claim Form
• 24 Hour Accidental Death and Dismemberment: Download an AD&D Claim Form
• Download a Group Life Claim Form – Provident / New York Life
• Download a Beneficiary Designation Form – Provident / New York Life
• Download a Group Life Claim Form – McNeil & Company / The Standard Insurance Company
• Download a Beneficiary Form – McNeil & Company / The Standard Insurance Company

Once your insurance claim form is completed with the necessary information, please return your completed form to GIA by fax: 1-888-973-7891, email, or through our Secure File Exchange Portal.

Choose GIA to File an Insurance Claim

When it comes time to file an insurance claim, General Insurance Agency is here to help you through the process. We take pride in providing our clients with prompt and reliable claims handling services, which is necessary to get them back to protecting our communities. If you have any questions, our agents are available to you 24 hours a day, 7 days a week. Please do not hesitate to contact us when an incident occurs or if you need help.