Emergencies are unpredictable, and the courage and actions exhibited by first responders are commendable. These individuals, including volunteer firefighters, ambulance crews, and search and rescue teams, dedicate their lives to safeguarding the Wayne community. At 9-ONE-1 General Insurance Agency (GIA), we understand the critical role first responders play, and we provide specialized insurance claims services tailored to the unique needs of Wayne’s heroes. 

24/7 Support for Unforeseen Events

The jobs of first responders are far from the conventional 9-to-5, and so is our support. Emergencies don’t stick to a schedule, and neither do we. Our agents are available 24/7, recognizing that incidents can happen at any time. In the event of an event, whether it’s a vehicle mishap, property damage, or claims related to portable equipment, GIA is here to offer valuable information and unwavering support throughout the entire claims process.

Guiding You Through the Claims Process

The aftermath of an accident can be overwhelming, and knowing the right steps to take is crucial. Here’s a guide to the basic steps you may encounter:

Emergency Services Notification: Immediately call 911 to report the accident and any injuries. Simultaneously, notify your insurance agency promptly.

Accurate Information: Provide precise details, including the date, time, location, full names, and contact information of all involved parties. Describe the incident, damages, injuries, and details about the vehicles. Include names of witnesses.

Convenient Claim Filing: GIA has streamlined the claims process for your convenience. Choose and download the necessary forms from our online service, allowing you to upload photos and documents directly from your mobile device. 

Specialized Insurance for Wayne’s First Responders

GIA takes pride in serving those who risk their lives daily, including:

Lines of Coverage for Comprehensive Protection

Our insurance options cover a spectrum of risks unique to emergency service fields:

Assurance Beyond Insurance

GIA works with Provident for first responder insurance solutions. Provident has been a leader in the industry since 1928 in providing customized insurance solutions for Emergency Services Organizations. This partnership reinforces our commitment to tailored coverage and excellent claims service.

Supporting Your Well-Being

GIA recognizes that the protection of first responders extends beyond conventional insurance. Our additional life and health insurance options include:

Group Term Life Insurance: Providing 24-hour coverage with benefits payable on or off duty, up to $100,000 per member.

Accident and Health (A&H): Supplementing gaps in Worker’s Compensation insurance, offering weekly disability benefits payable for a lifetime.

24-Hour Accidental Death and Dismemberment: Comprehensive coverage for eligible members worldwide.

First Responders Assistance Program (FRAP): Offering confidential resources and support for stress management, depression, family conflict, and more.

Workers’ Compensation: Facilitating the process through the PA State Worker’s Insurance Fund for paid firefighters and through Amtrust Financial for custodial and social club staff in qualifying states.

Choosing GIA for Claims Services

Choosing GIA 9-ONE-1 means choosing a partner that understands the unique challenges faced by modern-day first responders. Our claims services make the process as smooth as possible, ensuring you receive the support you need during challenging times. Reach out to us at 1-800-882-0801 or [email protected] for any questions or concerns.

In Wayne, PA, and the surrounding areas, GIA is a steadfast ally for those who protect the community. To learn more about our insurance claims services or to obtain guidance, contact 9-ONE-1 General Insurance Agency at 1-800-882-0801 or email [email protected].